WigTypes.com Reviews

Buyer beware! I purchased a wig and received my order. I am not happy with the make, style, and color of the wig and want to return it. Contact WigTypes who email me back:
********If you would like to make a return. Kindly, review our return policy below.
RETURN POLICY: We do not offer exchanges. Returns are accepted within 10 days after it has been delivered. ALL RETURNED ITEMS MUST BE IN NEW CONDITION WITH ORIGINAL PACKAGING TO ISSUE A REFUND (Intact, unworn, not ripped, not tried on, and tags still attached) Include the packing list that has the order # labeled for the return or if you do not have packing list, please write your name and order # on a paper. Customer is responsible for shipping the item back to us. 20% restocking fee deducted on items returned and shipping costs paid are non refundable. Please allow up to 8 business days after we receive your order for the credit to be reflected on your account.********

WigTypes policy is unreasonable and will be reporting this extortion of a 20% restocking fee along with shipping and return fees. For a first-time buyer, I will be returning everything this was a big mistake, and sorry for not reading the customer reviews first, buyers beware!!!!!

Been using this site since 2018 and I’m never disappointed packages always on time and accurate I never have had a bad experience. Just made a purchase Monday and it came today. They only online hairstore I’ll use

I purchased a wig from wig type even though I have been buying wigs for them for several years now the wig Arrived at my house used 10 Minutes later I started emailing them They tried to say that it was A UPS problem the wig Boxwas open With hair hanging out the Box The wig was clearly used or had been put on a mannikin And taken off and put in a Box and ship to me They Sent me an email back after I sent them 3 other ones stating I could ship the wig back at my own expense and pay a restocking fee I will never purchase anything else from them I was about to purchase 6 more if this order was straight when it arrived And I've been an influencer with the influenster company for over 15 years I will be posting videos of this on YouTube,TikTok,Facebook,Instagram Add in influenster websit. And I know between all of them I have a total of 8926 followers and that's OK because 90% of them are women So if I can save other women from going through what I'm going through right now I will This happen February 7.2023.

Made continuous orders for 6+ years and during the course, this business shipped various faulty and low quality wigs/extensions. As of recently the company shipped out again a sub-standard item twice. On this occasion a complaint had to be submitted. WigTypes requested that the item be returned at customers expense and that they would apply stocking fee charge, this was them not accepting fault. After a dramatic fuss, they decided to issue a returns label. Furthermore, they didn't initially refund accurate, so an additional request for the full accurate fees had to be requested. They didn't like that, so they began to refuse orders. Wigtypes.com needs to improve its customer service approach or just don't function as a business! It must be a struggling business to treat customers the way it does. WigTypes needs to perform better quality checks of its inventory and stop refusing orders, it's not a solution.

I placed an order and received confirmation then I received a notification that the amount was refunded to me so I have no way of following up but I feel lucky that they did not keep the money. Now I'll look to order from another site.

All shipments were on time. Never had a problem with any orders. Will recommend to everyone. Give them a!

This place lies, and they have fake documents for refunds. I bought 4 wigs, I only got 3. They did not refund my money for this wig, and I did not get a replacement. This wig store needs to be shut down. Its full of crooks!

I requested a refund from wigtypes.com and, not only did they ignore my request, they REJECT any orders I make. The public including reviewers on YT have been notified about their BAD business ethics. Stay clear from this Chinese-owned dictator business and give your coins to REPUTABLE businesses that don't DISCRIMINATE.

I love the prices at wigtype. I would suggest that you order a product from Wigtypes that you are familiar with. If not, good luck on trying to return item. CUSTOMER SERVICE SUCKS.
You can not talk to anyone over phone. They don't answer via email. Live chat does not work. There are no instructions on how to return the item. My advise is to pay a little more from another company that has good customer service.

If I could put zero stars I would. Their customer service sucks, they have auto messages that respond to you via email and say someone will contact you within 24 hrs. Then you hear nothing. All I wanted to do was return something, I have bought things from this site a few times and now they will forever be on my $#*! list. I am telling my entire family to never buy from them again. Any of my hair stylist friends I am telling them too. Companies should not be allowed to get away with this kind of poor service. I had to report them to the BBB just to get a actual response and they had the nerve to say they contacted me multiple times when I attached pictures of the auto responses I got and the fact that I tried to message them on social media.Don't buy from them!

I have written Negative Reviews about terrible wigs then when I check a couple months later the Review has been removed, but other Positive Reviews written Before & After the date I posted a Review is still listed. Therefore, the Reviews on this site can Not be trusted because Honest Negative Reviews are removed. Most women see the Video and Picture then when they get the wig it is Nothing like what was shown and you can Forget getting a Refund.
It seems like they sell a lot of Wigs at a discount because "they didn't meet quality standards" to be sold elsewhere or at higher prices.

They are a decent my only thing is their shipping is to damn expensive $11 other sites is under $10 for shipping. I don't use them unless the other sites don't have the wig I want.

They sent me wrong item an refused to receive it back even though it was their fault they do not honor their policies an when i told them i was going to give them bad review they removed my order from account.

Today I ATTEMPTED to place an order for over $100 but their RAGGA-DAY $#*! site wouldn't let it go through after FOUR TRIES! I EVEN RANG MY BANK AND DISCOVERED IT WAS NO PROBLEM ON THEIR END! THEREFORE IM SO TURNED OFF BY ALL THE HASSLE AND DEALING WITH A COMPANY THAT HAS BOTH HANDS OUT FOR MY MONEY SO IVE DECIDED IM GOOD NEVER ORDERING FROM THEM AGAIN! FURTHERMORE ALL THE POPULAR WIG SITES ON THE NET ARE GENERALLY HAVING THE SAME PROBLEMS AND WILL FORCE ME TO JUST ROCK MY OWN PAST THE SHOULDER LENGTH, SUPER THICK HAIR AND CALL IT A DAM DAY! IF I DECIDE IN THE FUTURE TO PURCHASE WIGS AGAIN IT WILL BE THROUGH ONE OF MANY LOCAL WIG SHOPS! ATTN SHOPPERS: DO NOT ALLOW THIS COMPANY(OR THE OTHER WIG SITES) TO USE COVID-19 AS A CRUTCH FOR BEING A SORRY ORGANIZATION WITH NO PROFESSIONAL OPERATING SKILLS CAUSE OVER YEARS PRIOR TO THE PANDEMIC IVE HAD THE SAME ISSUES WITH THIS SITE! OVERALL INSTEAD OF USING A DEADLY VIRUS TO CONTINUE THE UNWRITTEN COMPANY POLICY OF DOING JUST ENOUGH TO GET BY-- WIGTYPES.COM TRULY SHOULD JUST GET OUT OF THE INDUSTRY ENTIRELY!

I ordered almost $700 hair from wigtypes.com during the black Friday but they never informed me of the reason they could not complete my order. I waited until today 01 December, 20 only to be notified by PayPal of two separated refunds from this company into my bank accounts.
My wife was waiting on this hair to work. They saw no need to contact me promptly so I could order it from elsewhere. I have not been able to take advantage of the Black Friday due to lack of communications from this company-VERY BAD!!!
My wife has no hair for work and does not know what to do.